details are below. all are multiple choice.

links: http://cdn.virtuallearningcourses.com/course/stres… (read module 3) the other one is attached

The SRE was developed by Dr Thomas Holmes and his fellow researchers in a series of studies that compared patients’ health outcomes with the life events they had recently experienced.
True
False

The delegation of tasks and decisions can help build a team.
True
False

By looking at personal weakness, you should recognize the negative consequences of managing stress poorly, and this should be a potent source of motivation!
True
False

One characteristic that healthcare studies have identified as contributing to effective health science teams is a clear purpose that relates not only to patients, but also to the team’s place in the organization.
True
False

When you are experiencing problems with your job or relationships, or when you have a poor living or working environment, these are examples of _______________.

Personal weaknesses

Bad situations

Lack of resources

None of the above

Conflicts in healthcare settings are rare as the patient is always the focus of attention.
True
False

SWOT Analysis will establish a pattern that you can analyze to extract the information that you need.
True
False

A de-emphasizing approach to conflict can often deflate a situation and allow individuals to come at the problem from a less antagonistic stance.
True
False

Teams should communicate face to face only in order to build the team.
True
False

Your support network may include family, friends, professional or other networks, government services, powerful contacts, co-workers, and your team.
True
False

Conflict within a team has no benefit for the team and should be avoided if at all possible.
True
False

Trait theories do not explain why some leaders may not have particular characteristics or why some people who have certain characteristics do not become leaders.
True
False

The Stress Diary tool is a variant of the SWOT technique, focused on helping you to understand your unique strengths and weaknesses in the way you manage stress.
True
False

The words “boss” and “leader” mean the same things.
True
False

Every time you make an entry into your stress diary, you should record the following information:

The date and time of the entry.

How efficiently you are working now (a subjective assessment, on a scale of 0 to 10). A 0 here would show complete inefficiency, while a 10 would show the greatest efficiency you have ever achieved.

The fundamental cause of the stress (being as honest and objective as possible).

The most recent stressful event you have experienced

All the above

Conflict can sometimes be beneficial for a team.
True
False

The principle behind the SRE is that it looks at the major life events you have experienced during the last year, and allocates an appropriate score to each of these.
True
False

Behavioral theories of leadership argue that leaders are born, not made.
True
False

________is used to look at your Strengths, Weakness, Opportunities and Threats in a situation.
Stress Diaries

SWOT Analysis

Stress Keys

Schedule of Recent Experience

Which conflict style is often viewed as the person is being highly cooperative?
Competitive

Avoiding

Collaborative

Bargaining

The capabilities, resources and advantages of an organization are best categorized as an organization’s __________.
Weaknesses

Opportunities

Strengths

Threats

Mutual respect on a healthcare team can be built by which of the following?
Being open to the differences between team members

Making sure that everyone always agrees on a decision

Communicating face-to-face the majority of the time

All of the above

______ helps you tackle the sources of stress in your life in the most efficient and practical way.
Planning process

SWOT Analysis

Stress Diary

Schedule of Recent Experience

What adjective is used to describe teams that have a commitment to each other and a shared sense of pride and accomplishment in what the team achieves?
Competitive

Collaborative

Consensus

Cohesive

_________helps you to understand the longer-term stresses you are experiencing in your life.

Stress Diaries

Schedule of Recent Experience

SWOT Analysis

None of the above

What strategy in dealing with team conflict involves ignoring the conflict?

Bargaining

Direct Approach

Retreat

De-emphasis

______are things that can damage the organization, perhaps as people exploit its limitations or as its environment changes.

Strengths

Weaknesses

Opportunities

Threats

In which conflict style do people often have a firm idea of what they want to see happen and they will fight to make that happen?

Collaborative

Competitive

Compromising

Accommodating

Stress Diaries help you to get a good understanding of the routine, short-term stresses that you experience in your life.

True

False

In which conflict style do individuals approach conflicts with the tendency to give up different aspects in order to make others happy?

Collaborative

Competitive

Compromising

Accommodating

_____________will show you how to identify the stress management techniques that are most appropriate for managing specific stresses.

Stress diaries

Stress analyzing

Stress keys

Stress Monitors

What is a characteristic that is often associated with leadership?

Arrogance

Passion

Shyness

All of the above

__________are important for understanding the causes of short-term stress in your life.

Stress Diaries

Stress management plans

Stress analysis

None of the above

With a de-emphasizing approach to conflict, the focus is put on which of the following?

Areas of agreement

Differences in personality

Points of contention

All of the above

___________ will help you to understand where you are good at managing stress, and where you need to improve your skills.

Stress Management

SWOT Analysis

Stress Analysis

Stress Anticipation

Management theories of leadership focus on which of the following?

Situations

The leader’s style

Rewards and punishments

Relationships

Transformational theories of leadership focus on which of the following?

Situations

The style of leadership

Rewards and punishments

Relationships

Which of the following can be used to help build an effective healthcare team?

Delegation of tasks

Making team members feel valuable

Having a clear purpose

All of the above

Which of the following can be used to help build an effective healthcare team?

Delegation of tasks

Making team members feel valuable

Having a clear purpose

All of the above

Which of the following can be used to help build an effective healthcare team?

Delegation of tasks

Making team members feel valuable

Having a clear purpose

All of the above

The agreement of all team members on decisions is called which of the following?

Consensus

Contingency

Collaboration

Competition

Which group of leadership theories argues that leaders have particular characteristics that make them more suited to leadership than individuals without these characteristics?

Contingency theories

Trait theories

Behavioral theories

Situational theories

Which group of leadership theories argue that external factors help determine the best course of action for a leader?

Trait theories

Behavioral theories

Contingency theories

Situational theories

Which theories had an almost mythical explanation for leadership, claiming that leaders were born and would arise when the world needed them?

Contingency theories

Behavioral theories

“Great Man” theories

Situational theories