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1:

  • Discussion: TQM Planning
    • Imagine your company is being considered for subcontracting the management of a project because of your firm’s excellent human resource and quality management skills. However, you find that you must first convince the contracting company that your company is worthy of the position. Recommend a plan that centers on total quality management (TQM) that highlights your firm’s experience with TQM and human resources.

2:

Select one of the case studies listed below (located in your textbook.)
Then complete the following:

  • Add your opinion about the choices and decisions being made—if this was your company would you make this choice?
  • What would you do differently?

CASE 13-1 IT IS NOT JUST ABOUT THE BLING ANYMORE: BENEFITS AND PERKS—THE COMPETITIVE EDGE IN EMPLOYEE RECRUITMENT

3:

Incentives and Motivation

Financial incentives are good ways to recognize your workforce, but they do not always lead to greater productivity. As this week’s materials indicate, many of the most productive employees have an intrinsic drive that compels them to achieve more.

  • How do you recognize and support employees with an “intrinsic drive” to high performance?
  • In your opinion, is an “intrinsic drive” a natural trait, or is it something that can be created or developed?
  • What is the difference between rewarding an employee and motivating them?

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